The OR_CCR_53 error generally occurs when there’s an issue related to your Google account—often linked to payment methods or account verification problems. Here are some steps you can take to troubleshoot and resolve this error:
- Verify Your Payment Information:
- Double-check that all your payment details (such as billing address and card information) are accurate and up-to-date in your Google Payments Center.
- Try an Alternative Payment Method:
- If possible, use a different credit or debit card.
- You might also consider using another form of payment if available (for example, Google Play gift cards or linking a different payment service).
- Clear Cache and Data of the Google Play Store:
- On your device, go to Settings > Apps > Google Play Store > Storage.
- Tap Clear Cache and Clear Data, then restart the app to see if the issue persists.
- Ensure a Stable Internet Connection:
- A poor or unstable connection might disrupt the transaction process. Make sure you’re connected to a reliable network before attempting your purchase again.
- Remove and Re-add Your Google Account:
- Sometimes, removing your Google account from your device and then re-adding it can help resolve temporary account issues.
- To do this, go to Settings > Accounts, remove your Google account, restart your device, and then add your account again.
- Contact Google Support:
- If the error continues after trying the above steps, it may be necessary to get in touch with Google Support. They can offer more detailed assistance based on your account’s specific circumstances.
By following these steps, you should be able to address the OR_CCR_53 error and complete your transactions successfully. If you have any further questions or need more detailed guidance,
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