The OR-CCSEH-22 error is a payment-related issue you might encounter with Google services like Google Pay, Google Play, or Google Ads. It typically shows up as “Your request failed. Use a different payment method, or contact us. Learn more [OR-CCSEH-22],” signaling that the transaction was declined, often by your bank or card issuer.

This error can stem from a few common culprits:

  • Bank Rejection: Your bank might be declining the transaction due to security measures like two-factor authentication (2FA) that Google’s payment system doesn’t fully support in some cases, or because the card isn’t set up for online/international transactions.
  • Incorrect Details: Mismatched billing address, wrong card number, expired card, or incorrect CVV can trigger this.
  • Google-Side Glitch: Sometimes it’s a hiccup in Google’s payment processing, especially if you’ve recently added or modified a payment method.
  • Account Limits: If you’ve tried adding or using cards too many times in a short period, Google might temporarily block further attempts.

Here’s how to fix it:

  1. Double-Check Payment Info: Log into payments.google.com, go to “Payment methods,” and ensure all card details—number, expiry, CVV, and billing address—match what’s on file with your bank.
  2. Contact Your Bank: Ask if they’re blocking the transaction and why. They might need to enable online payments or confirm the card supports Google’s payment type (e.g., recurring charges).
  3. Switch Payment Methods: Try a different card or method (like a virtual card from your bank or a service like Wise). This often sidesteps bank-specific issues.
  4. Clear App Cache: If you’re using an app (e.g., Google Play), go to your phone’s settings, find the app, and clear its cache. Restart and retry.
  5. Wait and Retry: If it’s a Google-side lockout from too many attempts, wait 24-48 hours before trying again.
  6. Update Everything: Ensure your app (Google Pay, Play Store, etc.) and phone OS are on the latest versions—bugs get fixed in updates.

If none of these work, it could be a deeper issue with Google’s system or your bank’s policies. Head to support.google.com, navigate to the relevant service (e.g., Google Pay or Play), and contact support with your error code and what you’ve tried. They can dig into account-specific problems.

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